Privacy Policy

Effective Date: October 30, 2026

At DigiWish, accessible at https://digiwish.org, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the choices available to you when using our website and services.

By accessing our website, creating an account, or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide, information generated through your use of our website, and information received from third-party services involved in operating our business.

The information we may collect includes:

Personal and Contact Information

• First and last name.
• Email address.
• Telephone number.
• Billing address.
• Shipping address.
• Other contact information you voluntarily provide.

Account Information

When you create an account, we may collect:

• Username and account details.
• Email address.
• Password credentials, handled through our website’s account authentication system.
• Saved billing and shipping addresses.
• Order history and account preferences.

Order and Transaction Information

When you purchase products, we may collect:

• Products purchased.
• Order numbers.
• Purchase dates.
• Transaction amounts.
• Billing and shipping information.
• Order status and fulfillment information.
• Information necessary to process refunds, returns, exchanges, or customer service requests.

Payment Information

DigiWish accepts payments through third-party payment providers, including PayPal and Square.

These providers may process payment card information, financial account information, billing details, and other information necessary to authorize and complete transactions.

We do not intend to collect or store complete payment card numbers or security codes directly on our website. Payment information is handled through the applicable payment provider and its payment-processing infrastructure.

Technical and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address.
• Browser type and version.
• Device information.
• Operating system.
• Pages visited.
• Referring websites.
• Date and time of visits.
• General browsing and interaction activity.
• Cookie identifiers and similar technologies.

This information helps us understand how visitors use our website, improve functionality, and maintain security.

We do not intentionally request sensitive personal information, such as political affiliation, religious beliefs, racial or ethnic origin, or household income as part of our ordinary shopping process.

2. How We Use Your Information

We use collected information for legitimate business and operational purposes, including:

• Processing and fulfilling customer orders.
• Accepting and verifying payments.
• Coordinating product manufacturing, printing, packaging, and shipping.
• Creating and maintaining customer accounts.
• Providing order confirmations and shipping notifications.
• Responding to customer inquiries and support requests.
• Processing refunds, returns, and exchanges.
• Preventing fraudulent transactions and unauthorized account activity.
• Maintaining and improving our website.
• Understanding website traffic and visitor behavior.
• Complying with applicable legal, tax, accounting, and regulatory obligations.
• Enforcing our policies and protecting our business and customers.

DigiWish does not currently operate a promotional email marketing program. However, we may send communications necessary to fulfill orders, manage accounts, respond to inquiries, or provide important service-related information.

3. Payment Processing

DigiWish uses third-party payment providers to facilitate transactions.

Our current payment providers include:

PayPal

PayPal processes payments and may collect and use customer information in accordance with its own privacy practices.

Customers who choose PayPal at checkout may be redirected to PayPal or interact with PayPal’s payment services.

PayPal may receive information necessary to process payments, prevent fraud, verify transactions, and comply with applicable financial regulations.

PayPal Privacy Policy:
https://www.paypal.com/us/privacy-center/privacy-practices

Square

Square provides payment-processing services and may process payment information, transaction details, and other information necessary to complete purchases.

Square maintains its own privacy practices governing information collected through its services.

Square Privacy Policy:
https://squareup.com/us/en/legal/general/privacy

DigiWish does not control the independent privacy practices of these payment providers. We encourage customers to review their respective privacy policies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support functionality, improve the shopping experience, and understand how visitors interact with our services.

Cookies are small data files stored on your device when you visit a website.

We may use cookies for purposes including:

• Maintaining shopping cart functionality.
• Remembering customer login sessions.
• Supporting account authentication.
• Remembering website preferences.
• Maintaining website security.
• Measuring website performance and traffic.

Google Analytics

DigiWish uses Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

• IP address and general location information.
• Browser and device information.
• Pages viewed.
• Referral sources.
• Website interaction and navigation activity.
• Cookie identifiers and similar technical information.

We use this information to evaluate website performance, identify areas for improvement, and better understand visitor activity.

Google may process information collected through Google Analytics in accordance with its own privacy policies.

Google Privacy Policy:
https://policies.google.com/privacy

You may also use Google’s browser opt-out add-on, where supported:

https://tools.google.com/dlpage/gaoptout

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart functionality, account access, or other website features.

5. Third-Party Service Providers

DigiWish relies on third-party companies to operate its online store and provide essential services.

These providers may process personal information on our behalf or independently in connection with the services they provide.

Our service-provider categories include:

• Website hosting providers: To host and maintain our website.
• E-commerce platforms: WordPress and WooCommerce to support online shopping, customer accounts, order management, and checkout functionality.
• Payment processors: PayPal and Square to process transactions.
• Analytics providers: Google Analytics to measure website activity and performance.
• Manufacturing, printing, and fulfillment providers: To manufacture, print, package, and ship purchased products.
• Shipping and delivery providers: To transport orders and provide delivery updates.
• Website security providers: To protect our website against unauthorized access, malicious activity, and fraud.

We share only information reasonably necessary for these providers to perform their respective services.

For example, manufacturing and fulfillment providers may receive a customer’s name, shipping address, purchased products, and order specifications so that an order can be manufactured and delivered.

DigiWish works with multiple third-party providers and may change or engage additional providers as necessary to operate its business.

Third-party providers may maintain their own privacy policies and data-handling practices.

6. How We Share Information

DigiWish does not sell customers’ personal information for monetary compensation.

However, we may disclose personal information in the following circumstances:

Service Providers

We share relevant information with companies that assist us with payment processing, website hosting, analytics, manufacturing, printing, fulfillment, shipping, and other business operations.

Legal Requirements

We may disclose information when required to do so by law, regulation, court order, or valid governmental request.

Fraud Prevention and Security

We may share information when reasonably necessary to investigate suspected fraud, prevent unauthorized transactions, protect our website, or safeguard the rights and security of our customers and business.

Business Transfers

If DigiWish undergoes a merger, acquisition, restructuring, sale, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.

We do not authorize service providers to use customer information for unrelated purposes beyond the services they provide, subject to their applicable legal obligations.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the reason it was collected.

For example:

• Order records: Retained as necessary for order management, accounting, tax compliance, and legal obligations.
• Customer accounts: Retained while an account remains active and for a reasonable period afterward when necessary for legitimate business or legal purposes.
• Shipping information: Retained as necessary to fulfill orders, resolve delivery issues, and maintain transaction records.
• Customer support communications: Retained as necessary to respond to inquiries and maintain relevant business records.
• Technical and analytics information: Retained according to applicable service-provider settings and retention policies.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, destruction, and misuse.

These measures may include:

• Website security protections.
• Access restrictions.
• Secure payment-processing services.
• Account authentication measures.
• Software and security updates.
• Monitoring for suspicious activity.

However, no method of electronic transmission or storage is completely secure.

Although we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• Access: Request information about the personal information we maintain about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of personal information, subject to applicable exceptions.
• Data portability: Request a copy of certain personal information in a portable format where required by law.
• Opt-out: Opt out of certain forms of personal information sharing, targeted advertising, or other regulated processing where applicable.
• Withdraw consent: Withdraw consent where processing is based on consent.
• To submit a privacy-related request, contact us at privacy@digiwish.org.
• We may need to verify your identity before processing certain requests to protect customer information and prevent unauthorized disclosures.
• Some requests may be subject to legal exceptions. For example, we may need to retain certain transaction records to satisfy tax, accounting, fraud prevention, or other legal obligations.
• We will respond to qualifying requests within the timeframes required by applicable law.
• 10. California Privacy Rights
• DigiWish recognizes the importance of California consumer privacy protections.
• California residents may have rights under applicable California privacy laws, including the California Online Privacy Protection Act (CalOPPA) and, where applicable, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
• Where the CCPA applies to DigiWish, eligible California residents may have the right to:
• Know what categories of personal information are collected.
• Request access to specific personal information.
• Request deletion of personal information, subject to legal exceptions.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information, as those terms are defined by California law.
• Limit certain uses and disclosures of sensitive personal information.
• Receive equal service and pricing when exercising applicable privacy rights.
• DigiWish does not sell personal information for monetary compensation.
• We also do not intend to discriminate against customers for exercising applicable privacy rights.
• California residents may submit qualifying privacy requests through privacy@digiwish.org.
• If applicable law requires additional opt-out mechanisms, we will provide them in accordance with those requirements.
• 11. International Visitors and Data Transfers
• DigiWish accepts orders from customers outside the United States.
• When you visit our website or purchase products from another country, your personal information may be transferred to, processed, and stored in the United States or other countries where DigiWish and its service providers operate.
• Different countries may have different data protection laws and standards.
• By using our website and providing personal information, you understand that your information may be processed in jurisdictions outside your country of residence, subject to applicable legal requirements.
• Where required by applicable law, DigiWish will implement appropriate safeguards for international transfers of personal information.
• Customers located in jurisdictions with additional privacy protections may have rights under their applicable local privacy laws.
• 12. Children’s Privacy
• DigiWish does not knowingly collect personal information directly from children under the age of 13.
• Our website is not intended to be used by children under 13 without appropriate parental involvement.
• If we become aware that we have collected personal information directly from a child under 13 without legally required parental consent, we will take reasonable steps to delete that information.
• Parents or legal guardians who believe their child has provided personal information to DigiWish may contact us at privacy@digiwish.org.
• 13. Third-Party Websites
• Our website may contain links to third-party websites, payment services, or other external platforms.
• These websites operate independently of DigiWish and may maintain their own privacy policies and data collection practices.
• We are not responsible for the privacy practices, security, or content of third-party websites.
• We encourage visitors to review the privacy policies of external websites before providing personal information.
• 14. Changes to This Privacy Policy
• We may update this Privacy Policy periodically to reflect changes in our business operations, technology, third-party services, or applicable laws and regulations.
• When changes are made, the revised policy will be published on this page with an updated effective date.
• We encourage visitors and customers to review this page periodically to remain informed about how their personal information is handled.
• 15. Contact Information
• If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
• Business: DigiWish
• Website: https://digiwish.org
• Privacy Contact Email: privacy@digiwish.org
• Please include sufficient information in your message for us to understand and respond to your request.
• We take privacy-related inquiries seriously and will make reasonable efforts to address them in accordance with applicable law.